Humio incident

Degraded Performance on US Cloud

Minor Resolved View vendor source →

Humio experienced a minor incident on October 4, 2024 affecting API and Log Ingest and 1 more component, lasting 13h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 09:42 AM UTC
Resolved
Oct 04, 2024, 11:16 PM UTC
Duration
13h 34m
Detected by Pingoru
Oct 04, 2024, 09:42 AM UTC

Affected components

APILog IngestSearching

Update timeline

  1. investigating Oct 04, 2024, 09:42 AM UTC

    We are currently investigating reports of degraded performance.

  2. identified Oct 04, 2024, 09:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 04, 2024, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 04, 2024, 06:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 04, 2024, 11:16 PM UTC

    All impact has been confirmed to have been resolved.