Humio incident

Degraded Ingest Performance in US-2 Cloud

Minor Resolved View vendor source →

Humio experienced a minor incident on December 6, 2024 affecting Log Ingest, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 12:20 PM UTC
Resolved
Dec 09, 2024, 05:33 PM UTC
Duration
3d 5h
Detected by Pingoru
Dec 06, 2024, 12:20 PM UTC

Affected components

Log Ingest

Update timeline

  1. investigating Dec 06, 2024, 12:20 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified Dec 06, 2024, 07:13 PM UTC

    We're performing emergency maintenance over the next 3 hours. Expect query interruptions between 19:15 - 22:15 UTC.

  3. monitoring Dec 07, 2024, 12:57 AM UTC

    A fix has been implemented and we will be monitoring the results throughout the weekend.

  4. resolved Dec 09, 2024, 05:33 PM UTC

    Monitoring throughout the weekend & beginning of the US workday confirm performance has been restored.