Humio experienced a major incident on December 9, 2024 affecting Log Ingest, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Log Ingest
Update timeline
- investigating Dec 09, 2024, 07:32 PM UTC
We are currently investigating ingestion issues on US-1
- identified Dec 09, 2024, 07:48 PM UTC
We have identified the issue and are working on a fix. All messages are queued and there will be no data loss. There will only be a delay in ingest.
- monitoring Dec 09, 2024, 07:55 PM UTC
A fix has been implemented. We will continue to monitor this issue until ingest has fully caught up.
- resolved Dec 09, 2024, 09:10 PM UTC
This incident is now resolved. The incident started at 15:00 UTC with all messages being queued and not ingested. Currently, all messages are being ingested.