Humio incident

Degraded performance on US Cloud

Minor Resolved View vendor source →

Humio experienced a minor incident on December 10, 2024 affecting Searching, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 06:44 PM UTC
Resolved
Dec 11, 2024, 09:03 PM UTC
Duration
1d 2h
Detected by Pingoru
Dec 10, 2024, 06:44 PM UTC

Affected components

Searching

Update timeline

  1. investigating Dec 10, 2024, 06:44 PM UTC

    We are currently investigating degraded search performance on US Cloud.

  2. investigating Dec 10, 2024, 09:16 PM UTC

    We are going to be doing emergency maintenance on this cluster. Queries will be blocked for up to 5 min.

  3. investigating Dec 10, 2024, 09:20 PM UTC

    Emergency maintenance has ended.

  4. monitoring Dec 11, 2024, 12:16 AM UTC

    We are monitoring the cluster's performance overnight and will provide an update tomorrow US morning. If you are experiencing any severe performance issues, please reach out to [email protected].

  5. resolved Dec 11, 2024, 09:03 PM UTC

    This incident has been resolved.