Humata incident

Uploading Outage

Critical Resolved View vendor source →

Humata experienced a critical incident on January 29, 2024 affecting app.humata.ai, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 01:44 PM UTC
Resolved
Jan 29, 2024, 02:13 PM UTC
Duration
29m
Detected by Pingoru
Jan 29, 2024, 01:44 PM UTC

Affected components

app.humata.ai

Update timeline

  1. investigating Jan 29, 2024, 01:44 PM UTC

    We are currently investigating this issue.

  2. identified Jan 29, 2024, 01:49 PM UTC

    We have identified the cause of the outage from a vendor outage https://status.supabase.com/incidents/vcm0bkm9xxvm

  3. identified Jan 29, 2024, 02:08 PM UTC

    Our vendor has found the issue and they are currently in the process of rolling out a fix

  4. resolved Jan 29, 2024, 02:13 PM UTC

    This incident has been resolved.