Humata Outage History

Humata is up right now

Humata had 11 outages in the last 2 years totaling 36h 4m of downtime, averaging 0.5 incidents per month.

There were 11 Humata outages since November 13, 2024 totaling 36h 4m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.humata.ai

Notice December 5, 2025

Outage due to upstream provider

Detected by Pingoru
Dec 05, 2025, 09:12 AM UTC
Resolved
Dec 05, 2025, 09:24 AM UTC
Duration
12m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Dec 05, 2025, 09:12 AM UTC

    We're currently experiencing connectivity issues, which appear to be caused by a widespread outage with our upstream provider. We're actively working with them to resolve the issue. You can follow their updates on their status page here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

  2. resolved Dec 05, 2025, 09:24 AM UTC

    Our upstream provider's services are recovering quickly around the globe. We are seeing improvement in error rates, and systems get back to operational.

Read the full incident report →

Critical August 21, 2025

Unable to upload new files

Detected by Pingoru
Aug 21, 2025, 02:18 PM UTC
Resolved
Aug 21, 2025, 02:36 PM UTC
Duration
17m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Aug 21, 2025, 02:18 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 21, 2025, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 13, 2025

New file uploads not processing

Detected by Pingoru
May 13, 2025, 04:20 PM UTC
Resolved
May 13, 2025, 04:50 PM UTC
Duration
29m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating May 13, 2025, 04:20 PM UTC

    We are currently investigating this issue.

  2. resolved May 13, 2025, 04:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 2, 2025

Outage of File Uploading

Detected by Pingoru
Apr 02, 2025, 04:23 PM UTC
Resolved
Apr 02, 2025, 06:00 PM UTC
Duration
1h 36m
Affected: app.humata.ai
Timeline · 2 updates
  1. identified Apr 02, 2025, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 02, 2025, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 1, 2025

Slow Processing Time for Uploads

Detected by Pingoru
Apr 01, 2025, 03:47 PM UTC
Resolved
Apr 01, 2025, 03:52 PM UTC
Duration
5m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Apr 01, 2025, 03:47 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 01, 2025, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2025

Outage due to downstream provider

Detected by Pingoru
Feb 26, 2025, 11:27 PM UTC
Resolved
Feb 26, 2025, 11:45 PM UTC
Duration
17m
Affected: app.humata.ai
Timeline · 3 updates
  1. investigating Feb 26, 2025, 11:27 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 26, 2025, 11:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 26, 2025, 11:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2025

Outage of downstream provider

Detected by Pingoru
Feb 11, 2025, 05:06 PM UTC
Resolved
Feb 12, 2025, 05:45 PM UTC
Duration
1d
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Feb 11, 2025, 05:06 PM UTC

    https://status.supabase.com/

  2. resolved Feb 12, 2025, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2024

Database Performance Issues

Detected by Pingoru
Dec 16, 2024, 05:56 AM UTC
Resolved
Dec 16, 2024, 07:43 AM UTC
Duration
1h 47m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Dec 16, 2024, 05:56 AM UTC

    We are currently investigating an issue with performance degradation on our database.

  2. resolved Dec 16, 2024, 07:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 30, 2024

Authenication Server Timing Out

Detected by Pingoru
Nov 30, 2024, 12:11 PM UTC
Resolved
Nov 30, 2024, 12:51 PM UTC
Duration
40m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Nov 30, 2024, 12:11 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 30, 2024, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 22, 2024

Login Server Down

Detected by Pingoru
Nov 22, 2024, 01:28 PM UTC
Resolved
Nov 22, 2024, 01:59 PM UTC
Duration
30m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Nov 22, 2024, 01:28 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 22, 2024, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 13, 2024

New File Processing Offline

Detected by Pingoru
Nov 13, 2024, 12:29 PM UTC
Resolved
Nov 13, 2024, 05:58 PM UTC
Duration
5h 28m
Affected: app.humata.ai
Timeline · 2 updates
  1. investigating Nov 13, 2024, 12:29 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 13, 2024, 05:58 PM UTC

    This incident has been resolved.

Read the full incident report →