HUMAN incident

We're aware of a problem with detection affecting a subset of customers

Notice Resolved View vendor source →

HUMAN experienced a notice incident on June 26, 2021, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2021, 03:56 PM UTC
Resolved
Jun 26, 2021, 08:09 PM UTC
Duration
4h 12m
Detected by Pingoru
Jun 26, 2021, 03:56 PM UTC

Update timeline

  1. investigating Jun 26, 2021, 03:56 PM UTC

    We're aware of a problem with detection affecting a subset of customers, causing increase in latency and false negative cases. We are continuing to investigate this issue. Next update will be delivered in 30 minutes.

  2. investigating Jun 26, 2021, 04:28 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  3. investigating Jun 26, 2021, 05:00 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  4. investigating Jun 26, 2021, 05:40 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  5. investigating Jun 26, 2021, 06:26 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  6. investigating Jun 26, 2021, 06:50 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  7. investigating Jun 26, 2021, 07:22 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  8. investigating Jun 26, 2021, 07:53 PM UTC

    We are still investigating the issue, next update will be delivered in 30 minutes.

  9. resolved Jun 26, 2021, 08:09 PM UTC

    This incident has been resolved.