HUMAN incident

Backend configuration issue

Notice Resolved View vendor source →

HUMAN experienced a notice incident on August 16, 2022, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 08:07 AM UTC
Resolved
Aug 16, 2022, 08:30 AM UTC
Duration
23m
Detected by Pingoru
Aug 16, 2022, 08:07 AM UTC

Update timeline

  1. resolved Aug 16, 2022, 10:01 AM UTC

    We are aware of a backend configuration issue started 08:07 UTC, that affected detection accuracy and resulted in an increase in false positive and false negative cases. The issue was identified and fully remediated on 09:35 UTC (partial remediation to allow exoneration already achieved on 08:30 UTC).