HULFT Square incident

The File Event Jobs are down.

Critical Resolved View vendor source →

HULFT Square experienced a critical incident on January 6, 2024 affecting File Event Jobs, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2024, 01:17 AM UTC
Resolved
Jan 06, 2024, 01:34 AM UTC
Duration
17m
Detected by Pingoru
Jan 06, 2024, 01:17 AM UTC

Affected components

File Event Jobs

Update timeline

  1. investigating Jan 06, 2024, 01:17 AM UTC

    The File Event Jobs are currently unavailable. But script execution using Designer is still available. We apologize for any inconvenience caused. Please wait until the failure is recovered.

  2. resolved Jan 06, 2024, 01:34 AM UTC

    This incident occurred at 10:17 and was resolved at 10:22.

  3. postmortem Jan 06, 2024, 03:02 AM UTC

    2023/12/26にご案内した予防保守の為の臨時メンテナンスが実施されたため、サービスの自動再起動が発生しました。 ※臨時メンテナンス告知のリンク [https://www.hulft.com/application/files/9217/0357/2993/hulft-square-maintenance-info-20231226.pdf](https://www.hulft.com/application/files/9217/0357/2993/hulft-square-maintenance-info-20231226.pdf) ‌ ===================== Due to the temporary maintenance for preventive maintenance announced on 12/26/2023, the service was automatically restarted. \*Link for Temporary Maintenance Announcement [https://www.hulft.com/application/files/9217/0357/2993/hulft-square-maintenance-info-20231226.pdf](https://www.hulft.com/application/files/9217/0357/2993/hulft-square-maintenance-info-20231226.pdf)