Hugging Face experienced a minor incident on September 22, 2026 affecting CDN (AWS CDN) and CDN (AWS CDN), lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 06:48 PM UTC
We're seeing slower download speeds for some users in the Asia-Pacific region who are served by our Singapore CDN location. Reduced network capacity between cloud regions is impacting our ability to download files that aren't already cached in the region. We are not seeing an increased error rate, so downloads should complete successfully. We're monitoring this closely and will post updates as things change.
- investigating Sep 22, 2026, 06:48 PM UTC
We're seeing slower download speeds for some users in the Asia-Pacific region who are served by our Singapore CDN location. Reduced network capacity between cloud regions is impacting our ability to download files that aren't already cached in the region. We are not seeing an increased error rate, so downloads should complete successfully. To reduce the impact, we're sending some Asia-Pacific traffic to our other CDN locations. Some users may see higher latency while this is in place. We're monitoring this closely and will post updates as things change.
- resolved Sep 25, 2026, 06:42 PM UTC
The upstream network capacity issue affecting our Singapore CDN location has been resolved, and download performance for Asia-Pacific users is back to normal. We've returned traffic routing to its usual configuration. Thank you for your patience.