Is HTML/CSS to Image API Down Right Now? Live HTML/CSS to Image API Status & Outages | IsDown incident

400 errors on image create

Minor Resolved View vendor source →

Is HTML/CSS to Image API Down Right Now? Live HTML/CSS to Image API Status & Outages | IsDown experienced a minor incident on March 29, 2020 affecting API, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2020, 11:23 PM UTC
Resolved
Mar 29, 2020, 11:41 PM UTC
Duration
18m
Detected by Pingoru
Mar 29, 2020, 11:23 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 29, 2020, 11:23 PM UTC

    We are currently investigating reports of errors (status 400) for some API requests when creating images.

  2. identified Mar 29, 2020, 11:34 PM UTC

    Issue has been identified, a fix is rolling out.

  3. monitoring Mar 29, 2020, 11:38 PM UTC

    The fix is deployed.

  4. resolved Mar 29, 2020, 11:41 PM UTC

    Error rate is back down to 0%. We're considering this resolved. The source of the problem was due to an error in our JSON parsing when creating images. Some requests that use JSON payloads were getting a validation error.