Is HTML/CSS to Image API Down Right Now? Live HTML/CSS to Image API Status & Outages | IsDown incident

Intermittent errors on image creation

Major Resolved View vendor source →

Is HTML/CSS to Image API Down Right Now? Live HTML/CSS to Image API Status & Outages | IsDown experienced a major incident on July 7, 2020 affecting API, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2020, 03:39 AM UTC
Resolved
Jul 07, 2020, 04:07 AM UTC
Duration
27m
Detected by Pingoru
Jul 07, 2020, 03:39 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 07, 2020, 03:39 AM UTC

    We're currently investigating a small percentage of 500 errors on image creation.

  2. monitoring Jul 07, 2020, 03:45 AM UTC

    We've made a fix and error rates have returned to normal.

  3. resolved Jul 07, 2020, 04:07 AM UTC

    This has been resolved. We had a database connection issue in us-east. us-west was unaffected. We temporarily directed all traffic to us-west, fixed the issue and re-enabled us-east.