HPE Aruba Networking Central incident
[EU/EU2/EU3] : Cloud Guest and Cloud Auth authentication issues
HPE Aruba Networking Central experienced a major incident on May 20, 2025 affecting EU-1 and EU-Central2 and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2025, 05:39 AM UTC
We are currently experiencing issues with Cloud Guest and Cloud Auth service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Cloud Guest and Cloud Auth Services If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
- resolved May 20, 2025, 07:29 AM UTC
We experienced issues with Cloud Guest and Cloud Auth service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).