HPE Aruba Networking Central incident

[USWest5] : Device Connectivity Issues

Minor Resolved View vendor source →

HPE Aruba Networking Central experienced a minor incident on January 16, 2025 affecting US-West5, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 06:05 PM UTC
Resolved
Jan 16, 2025, 07:04 PM UTC
Duration
59m
Detected by Pingoru
Jan 16, 2025, 06:05 PM UTC

Affected components

US-West5

Update timeline

  1. investigating Jan 16, 2025, 06:05 PM UTC

    We are currently experiencing device connectivity issues that are affecting all device types from connecting to Aruba Networking Central. These devices would appear offline on Aruba Networking Central. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Monitoring Workarounds: N/A If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. investigating Jan 16, 2025, 06:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 16, 2025, 07:04 PM UTC

    We experienced device connectivity issues that are affecting all device type from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).