HouseCanary incident

API calls using component_mget endpoint are failing for some users

Minor Resolved View vendor source →

HouseCanary experienced a minor incident on January 4, 2024 affecting Data Explorer - Analytics API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2024, 08:18 PM UTC
Resolved
Jan 04, 2024, 09:29 PM UTC
Duration
1h 10m
Detected by Pingoru
Jan 04, 2024, 08:18 PM UTC

Affected components

Data Explorer - Analytics API

Update timeline

  1. identified Jan 04, 2024, 08:18 PM UTC

    API calls using the component_mget endpoint are failing for some users. We've identified the issue and are in the process of releasing a fix.

  2. monitoring Jan 04, 2024, 08:56 PM UTC

    We've released a fix and are monitoring the results to ensure that it resolves the issue for impacted users.

  3. resolved Jan 04, 2024, 09:29 PM UTC

    This issue has been resolved.