HouseCanary incident

Acquisition Explorer - delayed deliveries

Major Resolved View vendor source →

HouseCanary experienced a major incident on February 15, 2024 affecting Acquisition Explorer, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 03:28 PM UTC
Resolved
Feb 15, 2024, 05:50 PM UTC
Duration
2h 22m
Detected by Pingoru
Feb 15, 2024, 03:28 PM UTC

Affected components

Acquisition Explorer

Update timeline

  1. investigating Feb 15, 2024, 03:28 PM UTC

    We are currently investigating an issue related to Acquisition Explorer which is causing delayed deliveries. We will provide updates as we continue with identifying the issue.

  2. monitoring Feb 15, 2024, 04:06 PM UTC

    We've identified the issue and implemented the fix. Updates are being processed and deliveries are starting to resume. We'll continue to monitor to ensure everything continues to operate as expected.

  3. resolved Feb 15, 2024, 05:50 PM UTC

    This issue has been resolved.