HouseCanary experienced a minor incident on December 8, 2023 affecting Property Explorer - Web Application and Property Explorer - API and 1 more component, lasting 69d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 08, 2023, 08:54 PM UTC
We are currently experiencing an outage in New York City related to the RLS at the Real Estate Board of New York (REBNY). Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved. We will provide an update once we have identified a resolution timeline.
- resolved Feb 15, 2024, 09:58 PM UTC
The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in New York City can expect increased lead volume.