HouseCanary incident

MLS Outage - Houston Association of REALTORS (HAR)

Notice Resolved View vendor source →

HouseCanary experienced a notice incident on April 17, 2024 affecting Property Explorer - Web Application and Property Explorer - API and 1 more component, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 05:21 PM UTC
Resolved
Apr 22, 2024, 05:54 PM UTC
Duration
5d
Detected by Pingoru
Apr 17, 2024, 05:21 PM UTC

Affected components

Property Explorer - Web ApplicationProperty Explorer - APIAcquisition Explorer

Update timeline

  1. identified Apr 17, 2024, 05:21 PM UTC

    We are currently experiencing an outage in the Houston MSA related to the Houston Association of REALTORS MLS. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved. We will provide an update once we have identified a resolution timeline.

  2. resolved Apr 22, 2024, 05:54 PM UTC

    The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSAs can expect increased lead volume.