HouseCanary incident

Photos not displaying correctly in ComeHome

Minor Resolved View vendor source →

HouseCanary experienced a minor incident on March 22, 2025 affecting ComeHome, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 04:45 PM UTC
Resolved
Mar 22, 2025, 05:19 PM UTC
Duration
34m
Detected by Pingoru
Mar 22, 2025, 04:45 PM UTC

Affected components

ComeHome

Update timeline

  1. identified Mar 22, 2025, 04:45 PM UTC

    We’ve identified an issue where property photos may not be displaying correctly within the ComeHome platform. We will post an update once we investigate further and release a fix.

  2. identified Mar 22, 2025, 05:12 PM UTC

    We have identified the issue and are in the process of releasing a fix.

  3. resolved Mar 22, 2025, 05:19 PM UTC

    The fix has been released and photos are now displaying correctly within the ComeHome application.