House of Control incident

Complete Control- Service Disruption for UK customers

Notice Resolved View vendor source →

House of Control experienced a notice incident on September 11, 2025 affecting Complete Control, Region - UK, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 10:34 AM UTC
Resolved
Sep 11, 2025, 11:25 AM UTC
Duration
51m
Detected by Pingoru
Sep 11, 2025, 10:34 AM UTC

Affected components

Complete Control, Region - UK

Update timeline

  1. investigating Sep 11, 2025, 10:34 AM UTC

    We are currently experiencing service unavailability in our UK environment. Users may be unable to log into Complete Control. Our team is actively investigating the issue to identify the root cause and restore normal functionality as soon as possible. We will provide updates as more information becomes available.

  2. monitoring Sep 11, 2025, 10:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2025, 11:25 AM UTC

    This incident has been resolved.