House of Control incident

Delays in emails processing

Notice Resolved View vendor source →

House of Control experienced a notice incident on September 30, 2025 affecting House of Control Website, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 12:20 PM UTC
Resolved
Oct 02, 2025, 01:34 PM UTC
Duration
2d 1h
Detected by Pingoru
Sep 30, 2025, 12:20 PM UTC

Affected components

House of Control Website

Update timeline

  1. investigating Sep 30, 2025, 12:20 PM UTC

    Identified – We have identified the root cause of the issue. The status of the case can be followed here https://status.mailjet.com/

  2. monitoring Sep 30, 2025, 05:52 PM UTC

    Mailjet has stated: Monitoring - A fix has been implemented and we are monitoring the results. Sep 30, 2025 - 17:44 UTC so we continue to monitor; https://status.mailjet.com/

  3. monitoring Sep 30, 2025, 06:33 PM UTC

    Systems should be fully operational now. https://status.mailjet.com/ has reported all systems operational. We're monitoring until tomorrow morning, when we confirm everything is ok.

  4. monitoring Oct 02, 2025, 01:33 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 02, 2025, 01:34 PM UTC

    This incident has been resolved.