House of Control Outage History
House of Control is up right nowPingoru has recorded 26 incidents for House of Control: 4 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 6 of 744 (1%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 591 (0%) |
Incidents, newest first
Notice October 21, 2026 Temporary Service Unavailability – Security Maintenance 1h 15m Complete Control, Region - Norway, Complete Control, Region - Denmark, Complete Control, Region - Cloud, Complete Control, Region - UK
Started Oct 21, 2026, 05:25 PM UTC· resolved Oct 21, 2026, 06:40 PM UTC
- monitoring Oct 21, 2026, 05:25 PM UTC
As a precautionary measure, we have temporarily taken House of Control offline to address a newly disclosed security vulnerability in a third-party component used by our platform. This is a proactive security measure to ensure the continued safety and integrity of our services. During this maintenance period, the web application, API, and integrations will be temporarily unavailable. Our team is actively implementing and verifying the necessary security update. We will restore services as soon as the update has been successfully completed and verified. We sincerely apologise for any inconvenience and appreciate your patience and understanding.
- resolved Oct 21, 2026, 06:40 PM UTC
This incident has been resolved.
Minor June 8, 2026 Login Issues 44m Complete Control, Region - Norway, Complete Control, Region - Denmark, Complete Control, Region - Cloud, Complete Control, Region - UK
Started Jun 08, 2026, 12:49 PM UTC· resolved Jun 08, 2026, 01:33 PM UTC
- investigating Jun 08, 2026, 12:49 PM UTC
We are currently investigating reports from some users who are experiencing difficulties logging into their accounts. Our technical team is actively working to identify and resolve the root cause as quickly as possible. We sincerely apologize for any inconvenience caused and will provide regular updates here as we have more information.
- investigating Jun 08, 2026, 12:54 PM UTC
We are continuing to investigate this issue.
- resolved Jun 08, 2026, 01:33 PM UTC
This issue has now been resolved, and all users should be able to log in without any problems.
Notice September 30, 2025 Delays in emails processing 2d 1h House of Control Website
Started Sep 30, 2025, 12:20 PM UTC· resolved Oct 02, 2025, 01:34 PM UTC
- investigating Sep 30, 2025, 12:20 PM UTC
Identified – We have identified the root cause of the issue. The status of the case can be followed here https://status.mailjet.com/
- monitoring Sep 30, 2025, 05:52 PM UTC
Mailjet has stated: Monitoring - A fix has been implemented and we are monitoring the results. Sep 30, 2025 - 17:44 UTC so we continue to monitor; https://status.mailjet.com/
- monitoring Sep 30, 2025, 06:33 PM UTC
Systems should be fully operational now. https://status.mailjet.com/ has reported all systems operational. We're monitoring until tomorrow morning, when we confirm everything is ok.
- monitoring Oct 02, 2025, 01:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2025, 01:34 PM UTC
This incident has been resolved.
Notice September 11, 2025 Complete Control- Service Disruption for UK customers 51m Complete Control, Region - UK
Started Sep 11, 2025, 10:34 AM UTC· resolved Sep 11, 2025, 11:25 AM UTC
- investigating Sep 11, 2025, 10:34 AM UTC
We are currently experiencing service unavailability in our UK environment. Users may be unable to log into Complete Control. Our team is actively investigating the issue to identify the root cause and restore normal functionality as soon as possible. We will provide updates as more information becomes available.
- monitoring Sep 11, 2025, 10:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 11:25 AM UTC
This incident has been resolved.
Notice March 7, 2025 Complete Control- Service Disruption 3d 4h
Started Mar 07, 2025, 09:11 AM UTC· resolved Mar 10, 2025, 01:42 PM UTC
- investigating Mar 07, 2025, 09:11 AM UTC
We are currently experiencing degraded performance related to reports and document downloads. Users may encounter delays or failures when retrieving documents. Our team is actively investigating the issue to identify the root cause and restore normal functionality as soon as possible. We will provide updates as more information becomes available.
- monitoring Mar 07, 2025, 01:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2025, 01:42 PM UTC
This incident has been resolved.
Major January 21, 2025 Complete Control - Inbox functionality is unavailable 4h 29m Complete Control, Region - Norway, Complete Control, Region - Denmark, Complete Control, Region - Cloud
Started Jan 21, 2025, 10:24 AM UTC· resolved Jan 21, 2025, 02:54 PM UTC
- investigating Jan 21, 2025, 10:24 AM UTC
The Inbox functionality, ie. ability to send emails with attachments and receive them in Complete Control is currently unavailable. We are investigating the issue.
- identified Jan 21, 2025, 12:31 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 21, 2025, 02:54 PM UTC
This incident has been resolved.