House of Control experienced a major incident on October 14, 2021 affecting Complete Control, Region - Norway and House of Control Website and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2021, 09:07 AM UTC
We are currently experiencing a service disruption. Our Operations team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 30 minutes or less.
- identified Oct 14, 2021, 09:41 AM UTC
Our hosting provider has identified the source of the problem. Their DNS-servers are being targeted in a DDoS-attack. They are currently working towards possible solutions. We will send an additional update in 1 hour or less.
- monitoring Oct 14, 2021, 10:17 AM UTC
Our hosting provider is now blocking the domain targeted by the attack, and this seems to have resolved the issue. We will keep monitoring the situation and update if any changes should occur.
- resolved Oct 14, 2021, 12:37 PM UTC
The incident has now been resolved by our hosting provider and all services are operational.