House of Control incident

Instabilities with esignature for Danish customers - disturbances with Signicat services

Notice Resolved View vendor source →

House of Control experienced a notice incident on May 16, 2022 affecting Complete Control, Region - Denmark, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2022, 08:10 AM UTC
Resolved
May 18, 2022, 05:49 AM UTC
Duration
1d 21h
Detected by Pingoru
May 16, 2022, 08:10 AM UTC

Affected components

Complete Control, Region - Denmark

Update timeline

  1. investigating May 16, 2022, 08:10 AM UTC

    IMPORTANT: This instability affects only customers with e-signature, using Danish NemID. We are currently experiencing degraded performance using Signicat esignature services. Link to Signicat's statuspage: https://signicat.statuspage.io/incidents/pm2fc1k9l0bc

  2. resolved May 18, 2022, 05:49 AM UTC

    This incident was solved by Signicat, May 16, 20:32 CEST