House of Control incident

Degraded performance for Danish customers

Minor Resolved View vendor source →

House of Control experienced a minor incident on November 28, 2023 affecting Complete Control, Region - Denmark, lasting 108d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 10:57 AM UTC
Resolved
Mar 15, 2024, 03:21 PM UTC
Duration
108d 4h
Detected by Pingoru
Nov 28, 2023, 10:57 AM UTC

Affected components

Complete Control, Region - Denmark

Update timeline

  1. investigating Nov 28, 2023, 10:57 AM UTC

    We are currently experiencing a high server load in our Danish region. This impacts Danish customers giving increased response time in the application. We are working on resolving the issue.

  2. investigating Dec 08, 2023, 05:09 PM UTC

    Some improvements have been made, and we will continue to monitor the situation and work on further improvements.

  3. resolved Mar 15, 2024, 03:21 PM UTC

    Resource availability has been improved recently and this issued is resolved.