House of Control experienced a notice incident on October 17, 2024, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 17, 2024, 11:17 AM UTC
We are currently experiencing a service disruption in our production environment. Our technical team are working to identify, and to resolve it as quickly as possible. During this period, some services may be unavailable or experience degraded performance. We will provide updates on the progress and notify you as soon as the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions or need further information, please don’t hesitate to reach out.
- investigating Oct 17, 2024, 11:24 AM UTC
The issue has been resolved. All services are now operating normally. Logged-in users can refresh their page (ctrl+f5) Thank you for your patience. If you encounter any further issues, please reach out to our support team.
- monitoring Oct 17, 2024, 12:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2024, 12:54 PM UTC
This incident has been resolved.