House of Control incident

Complete Control - Inbox functionality is unavailable

Major Resolved View vendor source →

House of Control experienced a major incident on January 21, 2025 affecting Complete Control, Region - Norway and Complete Control, Region - Denmark and 1 more component, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 10:24 AM UTC
Resolved
Jan 21, 2025, 02:54 PM UTC
Duration
4h 29m
Detected by Pingoru
Jan 21, 2025, 10:24 AM UTC

Affected components

Complete Control, Region - NorwayComplete Control, Region - DenmarkComplete Control, Region - Cloud

Update timeline

  1. investigating Jan 21, 2025, 10:24 AM UTC

    The Inbox functionality, ie. ability to send emails with attachments and receive them in Complete Control is currently unavailable. We are investigating the issue.

  2. identified Jan 21, 2025, 12:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 21, 2025, 02:54 PM UTC

    This incident has been resolved.