Houghton Mifflin Harcourt incident

Service Interruption to Waggle

Notice Resolved View vendor source →

Houghton Mifflin Harcourt experienced a notice incident on November 14, 2024 affecting Content and Resources, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 07:27 PM UTC
Resolved
Nov 14, 2024, 10:05 PM UTC
Duration
2h 38m
Detected by Pingoru
Nov 14, 2024, 07:27 PM UTC

Affected components

Content and Resources

Update timeline

  1. investigating Nov 14, 2024, 07:27 PM UTC

    Waggle is experiencing a service interruption impacting Skill Quizzes. Students are currently unable to launch these quizzes and teacher are unable to preview the quiz questions. We recommend that teachers do not assign Skills Quizzes at this time. Instead, they can assign Practice or Learn activities. Our teams are investigating this issue now and additional updates will be provided here as soon as possible. Thank you for your patience and we apologize for any inconvenience.

  2. monitoring Nov 14, 2024, 08:28 PM UTC

    Performance on Waggle has returned to normal. We will continue monitoring performance tonight and the next update is planned for 5:00PM ET.

  3. resolved Nov 14, 2024, 10:05 PM UTC

    This incident has been resolved.