Houghton Mifflin Harcourt experienced a notice incident on December 9, 2024 affecting Content and Resources, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 09, 2024, 04:39 PM UTC
Read 180 is currently experiencing a service degradation impacting students and teachers. The issue is intermittent, with some students receiving an error message when using the software and some teachers receiving an error when attempting to access Read 180 resources and settings. Our teams are working to resolve this issue as soon as possible and updates will be provided here as soon as possible. Thank you for your patience and we apologize for any inconvenience.
- monitoring Dec 09, 2024, 05:02 PM UTC
Our teams have taken steps to address the issue impacting Read 180. Teachers and Students are now able to use the software without errors. We will continue monitoring performance to ensure there are no further disruptions. Thank you for your patience.
- resolved Dec 09, 2024, 08:30 PM UTC
This incident has been resolved.