Houghton Mifflin Harcourt incident

HMH Ed Service Interruption (Recovered and Monitoring)

Notice Resolved View vendor source →

Houghton Mifflin Harcourt experienced a notice incident on March 7, 2025 affecting Content and Resources and Assignments, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 02:28 PM UTC
Resolved
Mar 07, 2025, 03:55 PM UTC
Duration
1h 27m
Detected by Pingoru
Mar 07, 2025, 02:28 PM UTC

Affected components

Content and ResourcesAssignments

Update timeline

  1. investigating Mar 07, 2025, 02:06 PM UTC

    Please be advised that HMH is investigating a possible a service interruption. Some users may experience slow loading content in Ed. Additional details will be provided here as soon as possible.

  2. monitoring Mar 07, 2025, 02:28 PM UTC

    Our teams have released a solution and performance has returned to normal as of 9:15AM ET. We will continue monitoring performance for the next hour to confirm there are no further issues.

  3. resolved Mar 07, 2025, 03:55 PM UTC

    Our teams have continued monitoring performance in Ed and have observed no further issues. This incident has been resolved, and we thank you for your patience as we worked to restore performance.