Houghton Mifflin Harcourt incident
Holt McDougal Online Service Interruption
Houghton Mifflin Harcourt experienced a notice incident on May 29, 2025 affecting Login and Content and Resources and 1 more component, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2025, 12:41 AM UTC
Please be advised Holt McDougal Online (My HRW) is experiencing service interruption. We are working to resolve this as soon as possible and additional details will be provided here as soon as possible. Thank you for your patience.
- monitoring May 29, 2025, 02:37 AM UTC
Service has been restored to Holt McDougal Online (My HRW) and users are able to log in and access the platform. As a precaution our team will continue monitoring performance.
- monitoring May 29, 2025, 01:22 PM UTC
Service for Holt McDougal Online (My HRW) is normal this morning and we are monitoring performance today. This platform experienced two outages overnight between 8:29PM ET – 10:29PM ET and 3:10AM ET – 4:44AM ET. During this time Administrators, Teachers and Students were unable to log in. Thank you for your patience as we worked to restore service.
- monitoring May 29, 2025, 05:05 PM UTC
Service for Holt McDougal Online (My HRW) has remained normal today with no further issues. As a precaution we will continue monitoring performance for the rest of the day.
- monitoring May 30, 2025, 01:04 PM UTC
Service for Holt McDougal Online (My HRW) has remained normal since yesterday morning at 4:44AM ET. Administrators, Teachers, and Students are able to log in without any issues. As a precaution our teams plan to continue monitoring performance today.
- resolved May 30, 2025, 04:30 PM UTC
Holt McDougal Online service has continued operating normally since Thursday, May 29, 2025, at 4:44AM ET. After monitoring as a precaution, this incident is resolved.