Hotjar incident

Ask features unavailable for some users

Notice Resolved View vendor source →

Hotjar experienced a notice incident on February 14, 2024, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 09:51 AM UTC
Resolved
Feb 14, 2024, 10:37 AM UTC
Duration
45m
Detected by Pingoru
Feb 14, 2024, 09:51 AM UTC

Update timeline

  1. investigating Feb 14, 2024, 09:51 AM UTC

    We're investigating an issue with Ask features being unavailable for a limited number of users. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

  2. resolved Feb 14, 2024, 10:37 AM UTC

    This incident is now resolved. Thanks for bearing with us!