Hotjar incident

Abandon Surveys Not Appearing

Notice Resolved View vendor source →

Hotjar experienced a notice incident on February 15, 2024, lasting 17h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 04:14 PM UTC
Resolved
Feb 16, 2024, 09:40 AM UTC
Duration
17h 25m
Detected by Pingoru
Feb 15, 2024, 04:14 PM UTC

Update timeline

  1. investigating Feb 15, 2024, 04:14 PM UTC

    We're investigating an issue with abandon/exit-intent surveys not appearing. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

  2. resolved Feb 16, 2024, 09:40 AM UTC

    This incident is now resolved. Thanks for bearing with us!