Hotjar experienced a notice incident on June 3, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 03, 2024, 09:31 AM UTC
From approximately 7:26 to 7:42 UTC, an internal change caused Ask product responses to be rejected instead of saved. Our monitoring system alerted us to this issue and we reverted the change immediately and everything is working as expected again.