Hotjar experienced a notice incident on September 25, 2024, lasting 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 25, 2024, 11:16 AM UTC
We're investigating an issue with the Survey templates being temporarily unavailable. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.
- resolved Sep 25, 2024, 11:45 AM UTC
This incident is now resolved. Thanks for bearing with us!