Hotjar experienced a notice incident on November 28, 2024, lasting 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 28, 2024, 09:48 AM UTC
We’re investigating an issue with a failing system that is causing sporadic maintenance mode messages to appear. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
- identified Nov 28, 2024, 10:05 AM UTC
The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.
- monitoring Nov 28, 2024, 10:07 AM UTC
The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.
- resolved Nov 28, 2024, 10:24 AM UTC
This incident is now resolved. Thanks for bearing with us!