Hotjar incident
Hotjar.com did not capture data for some users on free plans between Jan 22-Feb 28
Hotjar experienced a notice incident on February 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 18, 2025, 03:05 PM UTC
We've resolved an issue! hotjar.com is back up and running. Thank you for your patience! If you’re still seeing problems on your end please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new. Thanks!