Hostinger incident
Third Party Connectivity Issues India Network Datacenter
Hostinger experienced a notice incident on June 26, 2026, lasting 23h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 26, 2026, 08:01 AM UTC
One of our providers is currently experiencing network issues that may directly impact website performance for customers hosted in our India (Mumbai) datacenter. We are actively working on a resolution and will keep you updated throughout the process. Thank you for your patience.
- identified Jun 26, 2026, 08:08 AM UTC
One of our providers is currently experiencing network issues that may directly impact website performance for customers hosted in our India (Mumbai) datacenter. We have contacted the related upstream provider and are actively working on a resolution. We will keep you updated throughout the process. Thank you for your patience
- identified Jun 26, 2026, 10:09 AM UTC
One of our providers is currently experiencing network issues that may directly impact website performance for customers hosted in the Mumbai datacenter in India. We have contacted the related upstream provider and are actively working on a resolution. The upstream team has acknowledged the issue and provided an estimated resolution time of 4 hours. We will keep you updated throughout the process. Thank you for your patience
- identified Jun 26, 2026, 02:39 PM UTC
We are aware of an upstream network issue affecting website performance for customers in our Mumbai (India) datacenter. We are in active communication with the provider and have escalated the issue. We are working hard to resolve this as quickly as possible. We apologize for the inconvenience caused.
- identified Jun 26, 2026, 06:49 PM UTC
Our upstreams reported a fault with the submarine cable system which affects most of the traffic in India. The works have started to resolve the issue, no ETR is available, but we will share further updates as they become available.
- monitoring Jun 27, 2026, 12:09 AM UTC
We are seeing improved network stability for customers hosted in our Mumbai (India) datacenter. We remain in close contact with our upstream provider to help expedite the ongoing submarine cable repair work. We will continue monitoring the service and share further updates as more information becomes available
- monitoring Jun 27, 2026, 04:40 AM UTC
Network stability for customers hosted in our Mumbai (India) datacenter has continued to improve. We will continue monitoring the service to ensure it remains stable. Thank you for your understanding
- resolved Jun 27, 2026, 07:12 AM UTC
Our upstream provider has confirmed that the submarine cable repair work has been completed. Network stability for customers hosted in our Mumbai (India) datacenter has remained stable, and this incident is now resolved. Thank you for your patience and understanding.