Connectivity issues from Pakistan region

Update timeline

1. investigating Apr 23, 2026, 09:47 AM UTC

   We are currently investigating an issue affecting connectivity to websites hosted on our platform for users in Pakistan. Some users may experience sites being unreachable or connection errors. Our team is actively working to identify the cause. We apologize for the inconvenience caused.

2. monitoring Apr 23, 2026, 06:46 PM UTC

   Pakistan Telecommunication Company Limited (PTCL) has reported a fault affecting one of its submarine cables. While the initial maintenance window (April 14–20, 2026) has passed, the issue remains ongoing and no updated estimated time of restoration (ETR) has been provided. Users in the region may continue to experience internet service degradation, particularly during evening hours due to peak traffic conditions. We will continue to monitor the situation. For more information please contact your ISP.

3. monitoring Apr 24, 2026, 09:50 AM UTC

   We will continue to monitor the situation. For more information please contact your ISP.

4. monitoring Apr 27, 2026, 02:36 AM UTC

   We will continue to monitor the situation. For more information please contact your ISP.

5. monitoring Apr 27, 2026, 11:33 PM UTC

   We will continue to monitor the situation. For more information please contact your ISP.