Hostinger experienced a notice incident on April 23, 2026, lasting 16d 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 23, 2026, 09:47 AM UTC
We are currently investigating an issue affecting connectivity to websites hosted on our platform for users in Pakistan. Some users may experience sites being unreachable or connection errors. Our team is actively working to identify the cause. We apologize for the inconvenience caused.
- monitoring Apr 23, 2026, 06:46 PM UTC
Pakistan Telecommunication Company Limited (PTCL) has reported a fault affecting one of its submarine cables. While the initial maintenance window (April 14–20, 2026) has passed, the issue remains ongoing and no updated estimated time of restoration (ETR) has been provided. Users in the region may continue to experience internet service degradation, particularly during evening hours due to peak traffic conditions. We will continue to monitor the situation. For more information please contact your ISP.
- monitoring Apr 24, 2026, 09:50 AM UTC
We will continue to monitor the situation. For more information please contact your ISP.
- monitoring Apr 27, 2026, 02:36 AM UTC
We will continue to monitor the situation. For more information please contact your ISP.
- monitoring Apr 27, 2026, 11:33 PM UTC
We will continue to monitor the situation. For more information please contact your ISP.
- monitoring May 04, 2026, 09:31 AM UTC
We will continue to monitor the situation. For more information please contact your ISP.
- monitoring May 05, 2026, 06:03 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring May 06, 2026, 09:28 AM UTC
We have been in contact with the responsible ISP, who has confirmed they are actively working on resolving the underlying connectivity issue. No updated estimated time of restoration has been provided yet. We will continue to monitor and post updates as we receive them.
- monitoring May 07, 2026, 09:52 AM UTC
We have been in contact with the responsible ISP, who has confirmed they are actively working on resolving the underlying connectivity issue. No updated estimated time of restoration has been provided yet. We will continue to monitor and post updates as we receive them.
- monitoring May 08, 2026, 09:57 AM UTC
We have been in contact with the responsible ISP, who has confirmed they are actively working on resolving the underlying connectivity issue. No updated estimated time of restoration has been provided yet. We will continue to monitor and post updates as we receive them.
- monitoring May 09, 2026, 10:51 AM UTC
We are continuing to monitor the situation. We have followed up with the responsible ISP for an update, as the issue has persisted without resolution for several days. We will share any new information as soon as it becomes available.
- resolved May 09, 2026, 06:22 PM UTC
This incident has been resolved.