Honeycomb.io experienced a notice incident on January 11, 2025 affecting ui.honeycomb.io - US1 Querying and ui.honeycomb.io - US1 Trigger & SLO Alerting and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
ui.honeycomb.io - US1 Queryingui.honeycomb.io - US1 Trigger & SLO Alertingui.eu1.honeycomb.io - EU1 Queryingui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
Update timeline
- resolved Jan 11, 2025, 12:09 AM UTC
Between 15:51 and 15:55 PST (23:51 and 23:55 UTC), many queries that covered a long enough time range to touch "cold storage" data failed. Retrying those queries will succeed. Some triggers that would have run during this time and needed enough data to reach into cold storage would have also failed. This incident is resolved and all queries are once again functioning normally.