Honeycomb.io experienced a critical incident on January 21, 2025 affecting ui.honeycomb.io - US1 Querying and ui.honeycomb.io - US1 App Interface and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 21, 2025, 10:18 PM UTC
We are currently experiencing a UI outage due to a bad deployment. We are actively resolving the issue.
- monitoring Jan 21, 2025, 10:26 PM UTC
Between 14:00 and 14:20 PST (22:00 and 22:20 UTC), our UI became unavailable due to an issue with a deployment. The impact of this incident is that pages in the UI would not load. The API, and triggers/SLOs and their relevant alerting, were unaffected. We have rolled back the relevant deployment and are deploying a fix. The UI should now be fully available. We will continue to monitor as we proceed with the fix.
- resolved Jan 22, 2025, 12:19 AM UTC
Between 14:00 and 14:20 PST (22:00 and 22:20 UTC), our UI became unavailable due to an issue with a deployment. The impact of this incident is that pages in the UI would not load. The API, and triggers/SLOs and their relevant alerting, were unaffected. We rolled back the impacted build while fixing the issue. A fix for the issue has been deployed, and we have confirmed its availability in production.