Honeycomb.io experienced a minor incident on January 21, 2025 affecting ui.honeycomb.io - US1 Querying, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 21, 2025, 10:10 PM UTC
Some US customers are seeing queries slow to succeed and/or failing. We are investigating the cause of the slowness and the query failures.
- investigating Jan 22, 2025, 01:31 AM UTC
We are still investigating a transient failure in our querying system; We have observed no lost data at this time, but querying continues to be impacted for a subset of users
- investigating Jan 22, 2025, 02:09 AM UTC
We are still investigating a transient failure in our querying system; We continue to see no lost data, and querying should be back for all previously affected users.
- identified Jan 22, 2025, 03:54 PM UTC
We have identified a fix for the querying issues observed yesterday as well as their underlying cause, and are currently executing it. The system is presently stable and usable.
- monitoring Jan 22, 2025, 09:54 PM UTC
We've pushed out a fix to relevant query subsystems. We're monitoring and will continue to do so, but we are fully functional.
- resolved Jan 23, 2025, 12:21 AM UTC
This incident has been resolved.