Honeybadger incident

Insights backlog issue

Minor Resolved View vendor source →

Honeybadger experienced a minor incident on July 24, 2024, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 11:42 PM UTC
Resolved
Jul 25, 2024, 03:06 AM UTC
Duration
3h 23m
Detected by Pingoru
Jul 24, 2024, 11:42 PM UTC

Update timeline

  1. identified Jul 24, 2024, 11:42 PM UTC

    We have identified an issue with Insights event ingestion backlog. We are working on a fix.

  2. monitoring Jul 25, 2024, 01:55 AM UTC

    We have successfully pushed a fix and are waiting for the backlog to be processed. I also want to give a reminder that this only affects Insights events; error processing was unaffected.

  3. resolved Jul 25, 2024, 03:06 AM UTC

    The backlog has been fully processed, so all Insights events should be ingested and available.