Honeybadger incident

API response times

Critical Resolved View vendor source →

Honeybadger experienced a critical incident on November 25, 2020 affecting API, lasting 7h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 04:36 PM UTC
Resolved
Nov 26, 2020, 12:11 AM UTC
Duration
7h 35m
Detected by Pingoru
Nov 25, 2020, 04:36 PM UTC

Affected components

API

Update timeline

  1. identified Nov 25, 2020, 04:36 PM UTC

    AWS is having issues (https://status.aws.amazon.com) which are impacting our API, causing slowness, retries, and failures.

  2. identified Nov 25, 2020, 05:08 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 25, 2020, 07:24 PM UTC

    We are continuing to work on dealing with the fallout from the issues in us-east-1. We are processing inbound error notifications, but with some delay.

  4. resolved Nov 26, 2020, 12:11 AM UTC

    Processing is back to normal, and we're keeping our fingers crossed that AWS autoscaling is working once again.