Honeybadger incident

Problems with search

Major Resolved View vendor source →

Honeybadger experienced a major incident on February 25, 2021 affecting Web Application, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2021, 12:39 PM UTC
Resolved
Feb 25, 2021, 09:25 PM UTC
Duration
8h 46m
Detected by Pingoru
Feb 25, 2021, 12:39 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 25, 2021, 12:39 PM UTC

    Our search cluster is having problems — searches and some charts are not currently available.

  2. identified Feb 25, 2021, 02:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2021, 07:46 PM UTC

    Our cluster has resumed normal operations. We are now indexing data as it arrives, and we are starting the backfill process to index the data we didn't index since this incident began.

  4. resolved Feb 25, 2021, 09:25 PM UTC

    Everything is back to normal, and the backfill is complete.