Honeybadger incident

Delay in Logplex processing

Notice Resolved View vendor source →

Honeybadger experienced a notice incident on November 10, 2023 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 07:44 PM UTC
Resolved
Nov 10, 2023, 07:44 PM UTC
Duration
—
Detected by Pingoru
Nov 10, 2023, 07:44 PM UTC

Affected components

API

Update timeline

  1. resolved Nov 10, 2023, 07:44 PM UTC

    We discovered this morning that our Logplex pipeline, which handles Heroku platform errors, had an interruption in processing, which caused platform errors not to be recorded. This has been corrected, the backlog is being processed, and additional monitoring has been added to avoid this issue in the future.