Honestly incident

Sftp instances for data feed import down

Critical Resolved View vendor source →

Honestly experienced a critical incident on March 20, 2021 affecting Data feed, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2021, 09:00 AM UTC
Resolved
Mar 21, 2021, 04:51 PM UTC
Duration
1d 7h
Detected by Pingoru
Mar 20, 2021, 09:00 AM UTC

Affected components

Data feed

Update timeline

  1. investigating Mar 21, 2021, 04:29 PM UTC

    We are currently investigating this issue. The Sftp instances went down on Saturday at around 10 AM CET.

  2. resolved Mar 21, 2021, 04:51 PM UTC

    This incident has been resolved.