Honestly incident

Service Disruption

Critical Resolved View vendor source →

Honestly experienced a critical incident on July 20, 2022 affecting Webapp and Email services and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 05:36 PM UTC
Resolved
Jul 20, 2022, 06:04 PM UTC
Duration
27m
Detected by Pingoru
Jul 20, 2022, 05:36 PM UTC

Affected components

WebappEmail servicesEngage appData feed

Update timeline

  1. investigating Jul 20, 2022, 05:36 PM UTC

    We are currently experiencing a service disruption. Our Infrastructure team is working to identify the root cause

  2. investigating Jul 20, 2022, 05:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 20, 2022, 05:38 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 20, 2022, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 20, 2022, 06:04 PM UTC

    The incident has been resolved.