Homerun experienced a major incident on May 19, 2025 affecting Homerun ATS, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2025, 11:24 AM UTC
We are currently experiencing issues where Homerun is not working as expected. If you're unable to perform certain actions within Homerun, this might be related to this. We're investigating and will update you as soon as we know more.
- investigating May 19, 2025, 11:28 AM UTC
We are continuing to investigate this issue.
- identified May 19, 2025, 11:34 AM UTC
A potential issue has been identified and we’re working on a fix to see if this resolves the problem.
- monitoring May 19, 2025, 11:46 AM UTC
We've released a fix that we believe should resolve the issue and will continue to monitor the situation closely. If you've experienced any inconvenience, please don't hesitate to reach out to our Support team.
- resolved May 19, 2025, 12:08 PM UTC
The fix we released should resolve the issue and will continue to monitor the situation closely. The issue may have caused some customers not to receive application files. If this happened for your company, please don’t hesitate to reach out to our Support team – they will advise you on the next steps. As of now, the issue should be resolved, but we’ll keep a close eye on things to be sure.