Homerun incident

Server down- degraded performance

Notice Resolved View vendor source →

Homerun experienced a notice incident on January 7, 2021 affecting Homerun ATS, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2021, 12:32 PM UTC
Resolved
Jan 07, 2021, 02:35 PM UTC
Duration
2h 3m
Detected by Pingoru
Jan 07, 2021, 12:32 PM UTC

Affected components

Homerun ATS

Update timeline

  1. identified Jan 07, 2021, 12:32 PM UTC

    One of our servers is down which is causing a degraded performance for all features in Homerun.

  2. investigating Jan 07, 2021, 12:35 PM UTC

    We are currently investigating this issue.

  3. monitoring Jan 07, 2021, 01:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2021, 02:35 PM UTC

    This incident has been resolved.