Homerun incident

Billing information and the up-and-down scheduling functionality are currently experiencing operational issues

Minor Resolved View vendor source →

Homerun experienced a minor incident on February 6, 2024 affecting Homerun ATS, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 01:23 PM UTC
Resolved
Feb 06, 2024, 03:26 PM UTC
Duration
2h 2m
Detected by Pingoru
Feb 06, 2024, 01:23 PM UTC

Affected components

Homerun ATS

Update timeline

  1. identified Feb 06, 2024, 01:23 PM UTC

    The Exact Online API is down. Therefore, customers cannot access anything related to billing at the moment.

  2. identified Feb 06, 2024, 03:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 06, 2024, 03:26 PM UTC

    This incident has been resolved.